Terms & Conditions — gt9 Platform

1 Introduction & Acceptance

These Terms & Conditions (the "Terms") constitute a legally binding agreement between you ("the Player", "you", or "your") and gt9 ("gt9", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at https://gt9.bio (the "Platform").

These Terms govern your access to and use of all products, services, features, content, and functionality offered through the gt9 Platform, including but not limited to sports betting, live casino games, slots, crash games, promotional offers, and any customer support services.

By registering an account, logging in, making a deposit, or placing any bet or wager on the gt9 Platform, you represent and warrant that:

• You have read and understood these Terms in full;
• You agree to be bound by these Terms and all policies referenced herein, including the Privacy Policy and Responsible Gaming Policy;
• You meet all eligibility requirements set out in Section 2 of these Terms;
• You are acting on your own behalf and not on behalf of any third party.

gt9 reserves the right to update or amend these Terms at any time. The most current version will always be published on this page with the effective date clearly indicated. Continued use of the Platform following the publication of amended Terms constitutes acceptance of the revised Terms.

2 Eligibility & Age Verification

To be eligible to register and use the gt9 Platform, you must satisfy all of the following conditions at all times during your use of the Platform:

• You are at least 18 years of age;
• You are accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited under applicable local laws;
• You are not acting as an agent, employee, or representative of gt9 or any of its affiliated companies or business partners;
• You are not a professional player exploiting system vulnerabilities or engaging in matched betting using gt9 promotional offers;
• You are not subject to any self-exclusion order, cooling-off period, or exclusion from any gambling platform that would make your access to gt9 a violation of any agreement.

Age Verification Procedures

gt9 may request documentary evidence of your age and identity at any point during your use of the Platform. This may include a copy of a national identity card (NID), passport, birth certificate, or other government-issued identification document. Withdrawal requests will not be processed until identity verification is satisfactorily completed.

If gt9 determines, at any point, that a player does not meet the minimum age requirement of 18 years, that player's account will be suspended immediately, all pending withdrawals will be cancelled, and any funds held in the account balance that cannot be attributed to the player's own deposits will be forfeited.

3 Account Registration & Security

Registration Requirements

To access the full range of gt9 services, you are required to register a player account. During registration, you agree to provide accurate, complete, and current information. You must promptly update your account information if any details change. gt9 reserves the right to request verification of any information provided at registration at any time.

Each individual player is permitted to hold only one gt9 account. The creation of multiple accounts by the same individual — whether using different names, email addresses, payment methods, or device configurations — is strictly prohibited. Accounts identified as duplicates will be suspended, and any bonuses or winnings accrued across duplicate accounts may be voided.

Account Security

You are solely responsible for maintaining the confidentiality of your gt9 account login credentials, including your username and password. You must not share your account access with any other person. gt9 will not be held liable for any loss or damage arising from your failure to protect your login credentials.

If you suspect that your account has been accessed by an unauthorised third party, you must notify gt9 support immediately via the live chat function available within your account dashboard or by emailing [email protected]. gt9 will investigate and take appropriate action, which may include temporarily freezing the account pending a security review.

Account Closure

You may request closure of your gt9 account at any time by contacting customer support. Before closing an account, any remaining balance above the minimum withdrawal threshold will be returned to you via your registered payment method, subject to completion of any outstanding identity verification requirements and wagering conditions on active bonuses.

4 Deposits, Withdrawals & Payments

Accepted Payment Methods

gt9 supports the following payment channels for deposits and withdrawals, subject to availability and any applicable transaction limits:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other participating institutions
• Cards: Visa, Mastercard (where supported)

All transactions on the gt9 Platform are denominated in Bangladeshi Taka (BDT / ৳). gt9 does not accept deposits in foreign currencies. If a payment is made in a foreign currency, it will be converted at the prevailing exchange rate at the time of processing, and any conversion fees will be borne by the player.

Deposit Terms

• The minimum deposit amount is ৳200.
• Deposits are credited to your gt9 account balance once the transaction is confirmed by the relevant payment provider. Most deposits via bKash and Nagad are credited instantly.
• gt9 does not charge fees on standard deposits; however, your payment provider may apply their own transaction fees.
• You may only deposit funds from payment accounts registered in your own name. Deposits from third-party accounts are not permitted.

Withdrawal Terms

• Withdrawal requests are subject to completion of identity verification (KYC) procedures. gt9 reserves the right to request documentation before processing any withdrawal.
• Withdrawals will only be processed to a payment method registered in the same name as the gt9 account holder.
• Standard withdrawal processing times are within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours, subject to verification status.
• gt9 reserves the right to delay or decline withdrawal requests where there is a reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms.
• Any active bonus funds must meet the applicable wagering requirements before a withdrawal of associated winnings can be processed.

Anti-Money Laundering

gt9 operates in compliance with applicable anti-money laundering (AML) principles. gt9 reserves the right to conduct enhanced due diligence on any account and to report suspicious transactions to relevant authorities where required. Players must not use the gt9 Platform to conduct or facilitate any form of money laundering or financial crime.

5 Bonuses & Promotions

gt9 offers a range of bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each individual offer, in addition to the general bonus terms set out in this section.

General Bonus Conditions

• Bonuses are available to registered players aged 18 and above only.
• Each bonus offer will specify the applicable wagering requirement (the number of times the bonus amount must be wagered before a withdrawal can be made). Typical wagering requirements are stated in the form of a multiplier (e.g., 20x, 30x).
• Unless otherwise stated, bonus funds must be used within the validity period specified in the promotional offer. Unused bonus funds will expire at the end of the validity period.
• gt9 reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice.
• Only one bonus may be active per player account at any given time, unless specifically stated otherwise in a promotional offer.
• Bonuses are intended for personal recreational use only. Any attempt to abuse bonus offers — including but not limited to creating multiple accounts, systematic matched betting, or coordinated exploitation — will result in the forfeiture of the bonus and associated winnings, and may result in account suspension.

Seasonal Promotions

gt9 may offer seasonal promotions coinciding with events of significance to the Bangladesh market, including BPL cricket season, IPL, T20 World Cup, Eid, Pohela Boishakh, and other occasions. Seasonal promotions will be subject to their own specific terms and will be clearly communicated through the Platform.

6 Betting & Gaming Rules

Sports Betting

All sports bets placed on the gt9 Platform are subject to the specific rules applicable to the relevant sport and market. gt9 covers a wide range of sports and tournament markets including BPL (Bangladesh Premier League), IPL, ICC T20 World Cup, Bangladesh Tigers international fixtures, football, kabaddi, and other sports. The following general rules apply to all sports betting activity:

• Bets are accepted at the odds displayed at the time of placement. gt9 reserves the right to refuse any bet without providing a reason.
• In-play (live) betting odds fluctuate in real time. The odds at which your bet is confirmed are the odds that apply to that wager.
• If an event is abandoned, postponed, or cancelled, bets will be settled in accordance with the applicable sport-specific rules, which may result in bets being voided and stakes returned.
• gt9 reserves the right to void bets placed on events where there is evidence of match-fixing, score manipulation, or any other form of corruption in the sporting event.
• Maximum bet limits apply across all markets and will be displayed at the point of bet placement.

Casino Games

All casino games available on the gt9 Platform — including live dealer tables, slots, crash games, and RNG-based games — are provided by licensed third-party software providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. Each game operates according to its own rules and Return to Player (RTP) percentage, which are available within the game interface. gt9 is not responsible for malfunctions originating within third-party game software; in the event of a malfunction, bets may be voided and stakes returned.

7 Fair Play & Prohibited Conduct

gt9 is committed to providing a fair and transparent gaming environment for all players. The following conduct is strictly prohibited on the gt9 Platform:

• Using automated software, bots, scripts, or any artificial intelligence tools to place bets, interact with games, or exploit any feature of the Platform;
• Colluding with other players to gain an unfair advantage in any poker, live table, or multiplayer game format;
• Exploiting software errors, bugs, or vulnerabilities. Any winnings resulting from exploitation of a known or unknown software error may be voided;
• Attempting to reverse-engineer, decompile, or otherwise tamper with any aspect of the gt9 Platform software;
• Using the Platform for any unlawful purpose, including but not limited to money laundering, fraud, or the circumvention of sanctions;
• Providing false information at registration or during any verification process;
• Engaging in any form of harassment, threatening behaviour, or abusive communication directed at gt9 staff or other players.

gt9 reserves the right to suspend, restrict, or permanently close any account where prohibited conduct is suspected or confirmed. In such cases, any balance remaining in the account may be withheld pending investigation, and gt9 may report the matter to relevant authorities where applicable.

8 Responsible Gaming

gt9 is committed to promoting responsible gambling practices. Gambling is intended to be a form of entertainment and should never be pursued as a means of generating income or resolving financial difficulties. gt9 provides the following responsible gaming tools to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account dashboard. Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a cooling-off period.
• Session Time Reminders: Players may configure time reminders to alert them when they have been active on the Platform for a specified duration.
• Self-Exclusion: Players who wish to take a break from gambling may apply for a self-exclusion period of between 30 days and permanent exclusion. During the exclusion period, the account will be suspended and the player will not be able to log in or receive promotional communications.
• Reality Checks: Periodic on-screen notifications can be enabled to remind players of their current session duration and cumulative wagering activity.

If you feel that gambling is causing harm to yourself or others, please contact the gt9 support team immediately via the 24/7 live chat available in your account dashboard. You can also email [email protected]. Our team will assist you in activating the appropriate protective tools for your situation.

For further guidance on responsible gaming, please refer to the gt9 Responsible Gaming page, which provides detailed information on recognising problem gambling behaviour and accessing external support resources.

9 Intellectual Property

All content published on the gt9 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Platform — is the property of gt9 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the gt9 Platform solely for your personal, non-commercial recreational purposes in accordance with these Terms. This licence does not include the right to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform;
• Use any data mining, scraping, crawling, or similar data gathering tools on the Platform;
• Frame or mirror any portion of the Platform on any other website or platform without the prior written consent of gt9.

Game content is owned by the respective third-party software providers (Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, etc.) and is licensed to gt9 for delivery through the Platform. All intellectual property rights in respect of individual games remain with their respective owners.

10 Limitation of Liability

To the fullest extent permitted by applicable law, gt9 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the gt9 Platform, including but not limited to:

• Any loss of funds resulting from betting or gaming activity on the Platform;
• Interruptions to Platform availability due to technical maintenance, server downtime, or circumstances beyond gt9's reasonable control;
• Losses arising from your failure to maintain the security of your account credentials;
• Any reliance on information, content, or data provided on the Platform;
• Malfunctions in third-party game software or payment processing systems.

gt9 makes no warranty that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. gt9 will use commercially reasonable efforts to maintain Platform availability and resolve technical issues promptly.

11 Privacy & Data Protection

gt9 collects, processes, and stores personal data in accordance with its Privacy Policy, which is published at /privacy-policy. By using the gt9 Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

gt9 uses your personal data for the purposes of account management, payment processing, identity verification, fraud prevention, responsible gaming management, and where you have consented, marketing communications. gt9 does not sell or transfer your personal data to unrelated third parties for their own marketing purposes.

All data transmitted to and from the gt9 Platform is protected by 256-bit SSL encryption. gt9 operates as a safe and reliable platform and applies industry-standard data security measures to protect your personal information.

12 Amendments & Termination

Amendments

gt9 reserves the right to amend these Terms at any time. Where changes are material, gt9 will endeavour to notify players via the email address registered to their account or via an on-Platform notification. The updated Terms will be published on this page with a revised effective date. Your continued use of the Platform following publication of the updated Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and request account closure.

Termination by gt9

gt9 reserves the right to suspend or terminate any player account at any time, with or without prior notice, where gt9 has reasonable grounds to believe that:

• The player has breached any provision of these Terms;
• The player is engaged in fraudulent, unlawful, or abusive conduct;
• Continuation of the player's account presents a risk to the integrity of the Platform or the interests of other players;
• gt9 is required to do so by applicable law, regulation, or order of a competent authority.

Governing Language

These Terms are published in English. In the event of any conflict between an English version and any translated version of these Terms, the English version shall prevail.

Contact

For any questions regarding these Terms & Conditions, please contact the gt9 support team via the 24/7 live chat within your account dashboard, or by email at: [email protected]